FRAMECAD Blog

Coronavirus (COVID-19) update from FRAMECAD - We're here to help.

Written by FRAMECAD Team | Mar 25, 2020 4:55:49 AM

The impact of the Coronavirus (COVID-19) on the world’s people, businesses and economies could not have been predicted even just a few weeks ago. The situation in most countries remains fluid and changes almost daily. At FRAMECAD we’re continuing to monitor this and adapt our operations accordingly.

Fighting the spread of COVID-19

The global FRAMECAD team have now successfully transitioned to working from home, in accordance with recommendations from governments and healthcare authorities around the world, in order to prevent spread of the COVID-19 virus.

The entire team remains committed to providing ongoing and uninterrupted service for you. FRAMECAD continues to be available to keep your business fully operational.

What’s does this mean?

For all construction markets:

  • The FRAMECAD sales team are here to assist with product demonstrations, software training, and technical and engineering support by email, phone and video conference.
For FRAMECAD customers:
  • Our global After Sales team are available via our FRAMECAD Care support portal (available in MyFRAMECAD), and by phone, email and video conference. As always, there is FRAMECAD support available, 24/7.
  • Our software developers, engineers, and manufacturing team are continuing to deliver software innovations and equipment options that make up our world leading cold formed steel design and manufacturing solution.
  • As a global company we are adept at managing supply chains around the world. We continue to support markets with parts supply. 

Over the coming weeks and as the situation changes and develops, we will be releasing additional support tools and information, so do keep an eye out for more details. If you do have further questions, get in touch – we’re here to help.

Thank you for your continued support and understanding – stay safe out there.

Kind Regards,
Mark Taylor
CEO, FRAMECAD